There is a bug in Word that sometimes causes it to stop responding to the 'paste' AppleEvent, and after a scan or Copy Citation Word comes to the front but the document's text is unchanged (although selected), and no bibliography was added.

I have a question about my purchase from Fastspring, how do I conact them for an answer?īookends exchanges information with Word via AppleEvents.Can I install Bookends on both my desktop and laptop computers with one license?.I own Bookends-where can I find my registration (serial) number?.I bought a Lab/Small Workgroup license for Bookends 12.I no longer see it there, how do I get it? I bought Bookends on the Mac App Store.Why am I frequently asked to re-sign in to iCloud with my Apple ID?.Do I need to upgrade Bookends iOS libraries to sync v2?.the disadvantages of upgrading to sync v2? Will I be able to sync databases using v1 and those using v2?.What is the difference between cloud sync v1 and v2?.Where can I get a format for a particular source?.How do I get a format or import filter to show up in the corresponding pop-up menus?.Why aren't PDFs added to the watch folder when Bookends isn't running imported?.italics, bold) not showing in my formatted references? How do I import references from other reference management apps?.Can I scan Word files that have EndNote citations?.dmg downloaded from Sonny Software, it doesn't open in the Finder. Where is the User Guide? Where are the tutorials?.Where is my reference library on the hard drive?.May I use Dropbox or equivalent to sync libraries?.I'm running macOS 10.15 or later and get an error when trying to open and convert an old version of my library.Google Scholar searches and/or importing stopped working, what do I do?.Why am I having problems displaying and/or downloading pdfs?.Why do some graphics disappear after scanning a Word document?.When I scan a Word document I get a run-time error '5', what does it mean?.Why isn't scanning/inserting a citation in a Word document working?.

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